Training - NM Group Ltd

NM Training Services

No matter what industry you are operating in, training your team and helping to develop their skills is central to getting ahead of the competition. Businesses thrive when they foster a culture of learning and innovation as a part of the plan to achieve long-term goals.

Continuous professional development (CPD) empowers employees with the knowledge and competencies they need to handle day-to-day challenges in the workplace.

At NM Group, we offer tailor-made training to suit your company’s specific needs. Our goal is to get you and your employees feeling ready to take on new tasks and positions with confidence, backed up by a fuller and more up-to-date skill set.

Programmes Available:


The focus of this course is to assist leaders in building loyalty, championing the company’s vision and communicating it effectively to employees. Skills covered* include: situational leading, delegation of tasks, development of employees, employee motivation, giving feedback, strategic planning and communication.

*Supported with practical exercises.


Clear, effective communication is the key to success. This programme is designed to teach you the finer points of verbal and nonverbal communication, negotiation and active listening.
You’ll become more confident and a stronger communicator in your day-to-day life and at work, resulting in improved teamwork, better decision making, tighter meetings and spot-on presentation skills.

Stress management

Stress is one of the most common and yet widely underestimated health issues in the world today. A carefully-designed stress management strategy will be presented, including multiple approaches which can be tailored to suit the needs and resources of any organisation. Skills covered* include: NLP, mindfulness, and cognition management.

*Supported with practical exercises.

Creative thinking

This course aims to provide insights into new, creative ways to approach business, tackle problems, deal with clients and achieve company goals. Skills gained through this programme will allow you to identify and improve your established patterns of behavior, as well as give you new insights and perspectives in order to become more successful in the professional world.


Competitors can try to copy your product, but they can never copy your people. Helping every person in your organisation to perform at their personal best will only make your company stronger, and for that to happen, you need motivation.

This course provides the necessary skills and strategy required to increase retention levels, reduced absenteeism, capitalise on positive publicity and improved customer service across the board.

Customer service

The quality of your customer service directly affects customer satisfaction, retention and loyalty. Learn how to effectively identify and address core issues at the first point of contact, increase customer satisfaction, and optimise the way employees interact with your clients to leave them feeling empowered, appreciated and respected.

Time management

In today’s fast-paced and ever-changing technological landscape, time management is more important than ever before. In any profession or industry, at any career level, excellent time management is critical and can save you money in the long run. This course will teach you how to prioritise tasks, plan ahead and maximise your productivity on a day-to-day basis.


The objective of this dynamic course is to provide professionals with the entrepreneurial mindset necessary to encourage better performance across all relevant business activities. You’ll learn the skills required for practicing entrepreneurs to be successful, ranging from key approaches to project management to unlocking high-growth potential in an enterprise.

Performance review

The Performance Review course caters to all employees across the workplace hierarchy, forming the basis for team members to track and improve their performance based on constructive feedback across a set number of key performance indicators. Learning how to define job responsibilities, competencies and understanding core decision-making processes are some of the central aims of the course.

Customised training

These tailored programs ensure that your company’s specific needs are met to a high degree. We can create a holistic combination of the programmes above, or craft something truly unique to your industry - just let us know what you need.

Did you know?
You could get funding for your next training programme!

The Investing in Skills grant is there to promote the training of individuals who are working in the Maltese labour market. The main aim of this great scheme is to increase overall productivity and enhance employee adaptability, all while broadening individual knowledge and honing the skills of the employees involved. This fantastic grant covers costs including: Want to know more? Just get in touch one of our advisors!

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